Frequently Asked Questions

Single-donor, unprocessed hair - collected from one head and never steamed, chemically altered, or blended with anyone else's

Every track is double wefted — 1-2 bundles under 20", 3 bundles for 20-26", and 3½-4 bundles for 28-30" if you like real volume.

Yes - it lifts to a high level of 613 and takes colour beautifully, without compromising the integrity of the hair.

Raw hair lasts a minimum of three years - good maintenance is the key to its longevity.

All orders ship next day via Canada Post and require a signature on arrival - once it’s with the carrier, timing is in their hands.

Tracking details are sent by email once your order has shipped.

Both are available same day, within 2-4 hours of ordering - pickup times must be scheduled in advance.

Due to the nature of the product and the care behind every order, all sales are final.

Yes, Haven Beaute Ships Worldwide.